All returns must be unworn, unwashed, and damage free. Items must be returned in their original packaging, with the original hang tag attached within 30 days of reception.
Health code regulations prohibit us from accepting the return of underwear. We take these regulations very seriously. We will only accept returns due to a manufacturing defect or in extenuating circumstances within 15 days of reception.
To enquire about returns and request a Return Authorization number please contact Customer Service at email@example.com.
All returns must have a Return Authorization number (provided firstname.lastname@example.org), otherwise they will be returned to sender.
Any garments not complying with the above conditions will not be refunded nor exchanged, nor returned.
All return shipping fees and the potential hazards (such as loss or damage) are the responsibility of the buyer.
Please note: we may refuse any return if it does not meet the return guidelines above.
For more details or how to proceed please contact customer service.